What Is Not Covered By These Warranties?

• a)

  Indentations, scratches, or damage caused by negligence, exposure to extreme heat, dryness or water saturations, accidents, abuse, misuse, stains as a result of chemical or industrial products, indentations from pet nails, installation, improper handling, fire, shoes, and damages caused by improper moisture control.
• b)

  Damage caused by vacuum cleaner beater bar or hard head.
• c)

  Damage caused by appliances, furniture and casters.
• d)

  Damage caused by cutting from sharp objects.
• e)

  Claims made on pieces of flooring installed with visible defects or pieces installed with excessive color/grain variations. Do not install materials with visible defects, as they will not be covered by warranty. Please see installer’s responsibilities.
• f)

  Excessive swelling, cupping and gapping caused by moisture fluctuations outside the range of 35%-55%.
• g)

  Excessive swelling, cupping and gapping caused by moisture from sources below or above the floor.
• h)

  Damage caused by improper transportation, storage, and installation after products have left Scandian Wood Floors control.
• i)

  Any problems associated with failure to follow the manufacturer’s specific written installation and maintenance instructions.
• j)

  Color, shade or texture variations between samples, printed color photography or replacement flooring and the actual material will not to be considered defects.
• k)

  Color variations between flooring and/or samples and other flooring or wood products, which you wish to match.
• l)

  Deficiencies related to subfloor/floor joist assemblies, subfloor preparation materials, and fasteners including, but not limited to, uneven subfloor surfaces, floor deflection or voids in the subfloor.
• m)

  Naturally occurring wood characteristics such as variations in grain, color, mineral streaks and knots.
• n)

  Natural expansion and contraction resulting in separation between boards or damage caused by low or excessive humidity.
• o)

  Products designated as “thrift,” “antique,” “tavern,” “bargain,”, “cabin grade,” “seconds,” “economy grade,” “rustic,” “close-out,” “off-goods” or “non-standard.”
• p)

  Floors that are installed in other than owner-occupied or tenant-occupied residences.
• q)

  Commercial installations of residential products.
• r)

  Construction or installation-related damage.
• s)

  Floors damaged or adhesive breakdown caused by subfloor moisture or water damage, including without limitation, due to broken or leaking water pipes, flooding,wet-mopping spills or weather conditions.
• t)

  Natural changes in color from exposure to Natural and UV light. Exotic wood species will darken in color with exposure to these types of light.
• u)

  The finish wear surface must be readily visible and cover at least 10% of the total floor area to be considered a claim.
• v)

  Gloss reduction is not considered surface wear.
• w)

  Wood flooring installed in full bathrooms with a shower or tub.
• x)

  Damage caused by fire, flooding, and other natural disasters and Acts of God.
• y)

  Any claim related to the product having been glued to concrete. (Solid)
• z)

  Damage caused by radiant heat subfloors.

NOTE: YOU AND YOUR INSTALLER ARE RESPONSIBLE TO INSPECT FLOORING PRIOR TO INSTALLATION. WE ACCEPT NO RESPONSIBILITY FOR LIABILITIES,CLAIMS OR EXPENSES, INCLUDING LABOR COSTS, WHERE FLOORING WITH VISIBLE DEFECTS HAS BEEN INSTALLED.

What Is Excluded FromThese Warranties?

None of our installers, retailers, distributors or employees has the authority to alter the obligations, limitations, disclaimers or exclusions under any of our warranties.

WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES UNDER OUR WARRANTIES.

By this we mean any loss, expense, or damage other than to the flooring itself that may result from a defect in the flooring. Our limited warranties constitute the only express warranties for the product purchased.